A post in orange
So I didn't receive a bill for November, didn't receive a paper bill for December. And yet, FedLoan still wants their money.
So I paid them, both on time, and then I called on January 3, 2020. I called at 12:23 p.m. to 1-800-699-2908. Talked to Ashley who is #622672. After answering her questions that had nothing to do with why I was calling, I told her "I need to know why I'm not getting a paper bill." She looked at my account and noticed I'm not paperless, but my address had disappeared from my account.
Seriously???
Fricking goverment loses my address and still wants me to pay something?????
I had "no address on file."
WTF????
So, letting Ashley know it's not her fault, she went ahead and re-attached my address to the account. I'm supposed to get a paper bill for February.
Seriously, people? The incompetence is just......crazy.
